Managing conflict in organizations
Revised and updated for the third edition, this volume provides a systematic approach to the management of organizational conflict. It suggests that such conflict need not be minimized or avoided in all cases, but rather some conflicts are functional and others dysfunctional
1 online resource (xii, 293 pages) : illustrations
9781567202625, 9780313000485, 1567202624, 0313000484
50175550
Preliminaries; Contents; Preface; 1 Introduction; 2 Nature of Conflict; 3 Measurement of Conflict; 4 Organizational Learning and Effectiveness; 5 Conflict Management Design; 6 Intrapersonal Conflict; 7 Interpersonal Conflict; 8 Intragroup Conflict; 9 Intergroup Conflict; 10 Ethics and Morality; 11 Epilogue; Appendix A Cases; Appendix B Exercises; References; Author Index; Subject Index
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