The New Public Service, Expanded Edition : Serving, not Steering
Provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. This edition includes a chapter that addresses the practical issues of applying these ideals in actual, real-life situations
eBook, English, 2007
M.E. Sharpe, Inc., Armonk, 2007
1 online resource (240 pages)
9780765621818, 0765621819
437183472
Contents; Preface; Acknowledgments; Chapter 1 Public Administration and the New Public Management; Chapter 2 The Roots of the New Public Service; Chapter 3 Serve Citizens, Not Customers; Chapter 4 Seek the Public Interest; Chapter 5 Value Citizenship over Entrepreneurship; Chapter 6 Think Strategically, Act Democratically; Chapter 7 Recognize that Accountability Isn 't Simple; Chapter 8 Serve Rather than Steer; Chapter 9 Value People, Not Just Productivity; Chapter 10 The New Public Service in Action; Chapter 11 Conclusion; References; Index; About the Authors