The new supervisor's survival manual
William A. Salmon (Author)
Moving up to a supervisory position should be cause for celebration, not exasperation. Yet many first-timers are unprepared for the demands of this new role. They quickly become overwhelmed -- to the detriment of the organization, their co-workers, and themselves. This friendly guide is full of field-tested help for novice supervisors. Brief yet comprehensive, it leads them through the key tasks and responsibilities of the job. Readers will learn to think and act like managers as they develop critical competencies such as: * establishing and maintaining high performance standards * communicating effectively at all levels of the organization * setting clear priorities * delegating and giving feedback to others * analyzing and resolving problems Filled with real-life examples, handy checklists, and tools for self-assessment, The New Supervisor's Survival Manual will enhance the self-confidence and comfort level of every new supervisor
eBook, English, 1999
AMACOM, American Management Association, New York, 1999
Electronic books
1 online resource
9780814424278, 9780814470275, 0814424279, 0814470270
45732498
Print version:
Introduction: the role of a supervisor
The challenge of being a supervisor
Understanding what's expected of you
Learning written and unwritten rules
Motivation: getting commitment from others
Setting goals and priorities
Communication
Delegation
Decision making
Problem solving
Coaching and feedback
Performance appraisal and development
Conducting effective meetings
Evaluating and managing your own performance
Includes index