Managing PeopleCIPD Publishing, 2004 - 216 pages Offers a comprehensive look at managing people, which is a vital part of making organisations work well. This book discusses the central debates in this area. With ethical undercurrent, it looks at different ways of understanding people, offering approachable introductions to both psychology and sociology. |
Contents
Part | 3 |
Individual differences | 16 |
Equal opportunities and diversity | 25 |
Learning | 33 |
Factors influencing work jobs and employment opportunities | 49 |
Differing work patterns | 61 |
The management of workrelated stress | 76 |
The move from compliance to commitment | 91 |
Nurturing people at work | 116 |
Influence and persuasion | 140 |
49 | 148 |
Motivation | 153 |
Stimulating improved performance | 166 |
Keywords | 193 |
208 | |
210 | |
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Common terms and phrases
Action learning analysing appraisal approach appropriate aspects assessment attitudes behaviour Blended learning boss chapter competencies concept contract credibility culture deal delegation describe discussion effective emotional intelligence emphasis employees employment empowerment ensure example expected experience feedback feel flexibility formal give Heathrow Express humanistic psychology hygiene factors ideas important individual differences influence Institute of Personnel interview involved job holder Job rotation leaders and managers leadership learning organisation London look Marchington meeting member of staff motivation National Vocational Qualification NVQS objectives opportunities organisation's organisational behaviour particular people's performance appraisal performance management peripheral staff person Personnel and Development political problem procedures psychological contract psychology questions recruitment relationship responsibility rewards role selection skills social sociology someone sort specific stress style suggests task team leaders theories things Torrington trade unions training and development trying understand Weightman