Electronic Commerce: Concepts, Methodologies, Tools, and Applications: Concepts, Methodologies, Tools, and Applications

Front Cover
Becker, Annie
IGI Global, 2007 M12 31 - 2522 pages
4 Reviews
Reviews aren't verified, but Google checks for and removes fake content when it's identified

Electronic Commerce: Concepts, Methodologies, Tools, and Applications compiles a critical mass of top research? nearly 200 chapters from 340 of the world's leading experts?to provide libraries with a landmark, four-volume reference to meet research needs in the many disciplines impacted by this far-reaching discipline. The comprehensive range of covered topics includes mobile commerce, virtual enterprises, business-to-business applications, Web services, and enterprise methodologies.

Electronic Commerce: Concepts, Methodologies, Tools, and Applications is a must have publication for all academic and research libraries.

 

What people are saying - Write a review

We haven't found any reviews in the usual places.

Selected pages

Contents

Preface
xxvii
An Overview of Electronic Commerce
xxxi
About the Editor
lxvi
Fundamental Concepts and Theories
lxvii
History of ECommerce
1
B2B EBusiness
9
International ECommerce Language Cultural and Infrastructure Issues Challenges and Solutions
16
Public Sector ECommerce
31
The Value of Search Engine Optimization An Action Research Project at a New ECommerce Site
1115
eBays Dominance in Internet Auctions
1130
EMarketplace Regression of National Trucking Exchange
1138
Using Failure to Develop a Successful Business
1145
Organizational and Social Implications
1153
A CrossCultural Investigation of User Attitudes
1154
Global Implications of ECommerce Tool and Artefact Creation
1174
Multilingual Electronic Commerce in a Global Economy
1182

Branding on the Internet
38
The Evolution of Trust in BusinesstoBusiness ECommerce
47
An Overview of ECommerce Security and Critical Issues for Developing Countries
56
Getting Customers Online Case Luxury Ferries Inc
66
Deception in Electronic Goods and Services
84
Understanding Consumer Reactions to Offshore Outsourcing of Customer Services
92
Unlocking ECustomer Loyalty
105
Web Initiatives and ECommerce Strategy
117
Mobile ECommerce as a Strategic Imperative for the New Economy
125
Different Types of BusinesstoBusiness Integration Extended Enterprise Integration vs Market B2B Integration
137
Mobile Handheld Devices for Mobile Commerce
152
A Generic Internet Trading Framework for Online Auctions
163
Development and Design Methodologies
178
EBusiness Reference Models
179
Business Process and Workflow Modeling in Web Services
202
Electronic Business Models Design for PublicPrivate Partnerships
209
The Role of Business Models in Developing Business Networks
221
Virtual Community Models in Relation to EBusiness Models
232
Open Source Software Business Models and Customer Involvement Economics
240
Interface Design Issues for Mobile Commerce
250
UserCentered Design and Marketing Online Customer Value
258
Web Design and ECommerce
271
XML Schema Integration and ECommerce
286
Mobile Commerce Security and Payment Methods
292
MultiParty MicroPayment for Mobile Commerce
307
Perceived Risk the Internet Shopping Experience and Online Purchasing Behavior A New Zealand Perspective
324
Adaptive Virtual Reality Shopping Malls
346
Signals of Trustworthiness in ECommerce Consumer Understanding of ThirdParty Assurance Seals
354
A Theoretical Approach to Evaluate Online and Traditional Trading on the NASDAQ Stock Exchange
374
Customer Perceptions Towards Mobile Games Delivered via the Wireless Application Protocol
386
Evaluating the Usability and Content Usefulness of Web Sites A Benchmarking Approach
402
Developing Intelligent Semantic Web Services
422
Secure Agent for ECommerce Applications
439
Classifying B2B InterOrganizational Systems A Role Linkage Perspective
448
Constructing a Globalized ECommerce Site
464
Mobile AgentBased Auction Services
471
Secure Identity Management in a ServiceBased ELearning Environment
481
Understanding the Development of Free ECommerce EBusiness Software A ResourceBased View
497
Mobile Commerce Multimedia Messaging Peer
514
Structure Evolution of B2B Enterprise Networks
524
BSCBased Framework for EBusiness Strategy
536
Tools and Technologies
548
Intelligent Software Agents in ECommerce
549
Software Agents in ECommerce Systems
555
Semantics for ECommerce Applications
562
Semantic Web Support for Customer Services
571
Integrating Semantic Web Technology Web Services and Workflow Modeling Achieving System and Business Interoperability
591
Enterprise Information Systems and B2B ECommerce The Significance of XML
611
Distributed Workflow Management Based on UML and Web Services
622
A Development Environment for CustomerOriented Web Business
631
Extending Apache Axis for Monitoring of Web Service Offerings
641
RFID in the Retail Supply Chai
659
Incorporating Commercial Space Technology into Mobile Services Developing Innovative Business Models
667
Business Process Analys
691
An Intelligent KnowledgeBased MultiAgent Architecture for Collaboration IKMAC in B2B eMarketplaces
698
An AgentBased Information Technology Architecture for Mass Customized Markets
714
ComparisonShopping Agents and Online Small Business
738
Negative Effects of Advertising Techniques in Electronic Commerce
746
An Evaluation System for IT Outsourcing Customer Satisfaction Using the Analytic Hierarchy Process The Case Study in Korea
754
Broadband Solutions for Residential Customers
778
Electronic Commerce Technologies Management
786
MCommerce Opportunities
793
Virtual Concept Use in the Construction Industry
799
Utilization and Application
807
Evolution of Mobile Commerce Applications
808
Applications of ECommerce in Government
817
ECommerce and Mobile Commerce Application Adoptions
826
B2B ECommerce Infrastructure Success Factors for Small Companies in Developing Economies
837
Dynamic Planning Models for EBusiness Strategy
854
Interorganizational Relationships in the Context of SMEs B2B ECommerce
863
Mobile Commerce Applications and Adoption
889
Mobile Telecommunications and MCommerce Applications
898
Special Features of Mobile Advertising and Their Utilization
905
Using Mobile Devices for Electronic Commerce
913
Exploring Trust Building Mechanisms in Global B2B Electronic Markets
918
Secure Multicast for Mobile Commerce Applications Issues and Challenges
930
Web Services Security in EBusiness Attacks and Countermeasures
952
Web Site Quality and Usability in ECommerce
969
Web Services vs ebXML An Evaluation of Web Services and ebXML for EBusiness Applications
983
Interoperability Middleware for Federated Business Services in WebPilarcos
997
Finding eService Offerings by ComputerSupported Customer Need Reasoning
1019
Applying Mobility in the Workforce
1039
Innovation Link Between Organization Knowledge and Customer Knowledge
1052
Personalization and Customer Satisfaction in Mobile Commerce
1058
Serving Customers in a Hybrid World MultiChannel Strategies in Retailing
1066
The ClientSupplier ERelationship Management A Case Study in the European B2B Office Furniture Industry
1082
Business Models in Open Source Software Value Creation
1103
Multilingual Web Sites in Global Electronic Commerce
1187
Strategies of ECommerce Business Value Optimization
1195
Enhancing Customer Service Operations in EBusiness The Emotional Dimension
1203
Interactivity and Amusement in Electronic Commerce
1217
Supporting Communities of Practice in the Electronic Commerce World
1224
The Potential of B2B Commerce for Competitive Advantage
1232
Trust in B2B ECommerce Virtual Communities
1249
Entrepreneur Behaviors on ECommerce Security
1254
Consumer Trust in ECommerce
1266
Privacy and Security in the Age of Electronic Customer Relationship Management
1279
Trust in Virtual Enterprises
1302
Enhancing Competitiveness of B2B and B2C ECommerce
1313
Community Customers
1323
Customer Perspective of CRM Systems A Focus Group Study
1335
Providing Value to Customers in ECommerce Environments The Customers Perspective
1358
The Affective and Cognitive Impacts of Perceived Touch on Online Customers Intention to Return in the WebBased eCRM Environment
1379
The Importance of Ease of Use Usefulness and Trust to Online Consumers An Examination of the Technology Acceptance Model with Older Consu...
1400
Virtual Communities in Banking Customer Retention
1418
Consortium Agreement Template for Virtual Enterprises
1426
Electronic Commerce Adoption Barriers in Small to MediumSized Enterprises SMEs in Developed and Developing Countries A CrossCountry Comp...
1441
ECommerce and Small Tourism Firms
1458
Obstacles to SMEs for EAdoption in the Asia Pacific Region
1466
Mobile Commerce in South Africa
1474
Outsourcing Information Technology The Role of Social Capital
1483
Personas of ECommerce Adoption in Small Businesses in New Zealand
1491
Virtualization as a Process of Transformation of Small and Medium Enterprises SMEs in the Global Virtual Organizations
1517
Patents and Standards in the ICT Sector Are Submarine Patents a Substantive Problem or a Red Herring
1531
Jurisdiction in B2C ECommerce Dispute within European Union
1569
Offshore Outsourcing An ECommerce Reality Opportunity for Developing Countries
1583
Online Advertising Fraud
1598
Managerial Impact
1606
The Role of Managerial Attitudes in the Adoption of Technological Innovations An Application to B2C ECommerce
1607
ECommerce as Knowledge Management Managing Consumer Knowledge
1618
Corporate Strategies in a Digital World Supply Chain Management and Customer Relationship Management Development and IntegrationFocus
1638
Management Considerations for B2B Online Exchanges
1656
Opportunities and Challenges for B2B Manufacturing Firms Moving from Products to ServicesCase SKF
1664
Customer Goals Online
1672
Customer Relationship Management CRM Metrics Whats the Holdup?
1679
Customer Relationship Management A Strategy for Success in Electronic Commerce
1686
Drivers and Barriers to Online Shopping The Interaction of Product Consumer and Retailer Factors
1701
Experiencing Quality The Impact of Practice on Customers Preferences for and Perceptions of Electronic Interfaces
1716
Mobile Camera Phones Dealing with Privacy Harassment and Spying Surveillance Concerns
1733
Investigating the Impact of Customer Relationship Management Practices of ECommerce on Online Customers Web Site Satisfaction A ModelBuildin...
1742
Business Information Integration from XML and Relational Databases Sources
1760
Implementation Management of an ECommerceEnabled Enterprise Information System
1786
Leveraging What Your Company Really Knows A Process View of Strategic Intelligence
1793
Staffing Electronic Commerce Projects Framework for Developing Appropriate Skill Sets
1807
Women and Social Capital Networks in the IT Workforce
1819
Virtual Enterprises Accounting Difficulties
1827
Critical Issues
1836
A Contigency Theory for Online Consumer Retention The Role of Online Shopping Habit
1837
An Empirical Examination of Customer Perceptions of Mobile Advertising
1853
Delivering Superior Customer Perceived Value in the Context of Network Effects
1870
InternetBased Customer Collaboration Dyadic and CommunityBased Modes of CoProduction
1881
MultiChannel Retailing and Customer Satisfaction Implications for ECRM
1902
Mobile Phone Customer Type Discrimination via Stochastic Gradient Boosting
1915
Innovation and B2B ECommerce Explaining What Did Not Happen
1936
Partnering for Perfection An Economics Perspective on B2B Electronic Market Strategic Alliances
1953
EBusiness Models in B2B A ProcessBased Categorization and Analysis of BusinesstoBusiness Models
1978
Using Web Services in BusinesstoBusiness Integration
1997
An Interventionist Approach to ECommerce Implementation in SMEs
2021
Challenges for Deploying Web ServicesBased EBusiness Systems in SMEs
2029
Intrusion Detection and Vulnerability Analysis of Mobile Commerce Platform
2047
ECommerce Taxation Issues
2064
Critical Success Factors of WebBased EService The Case of EInsurance
2071
The Definition Dilemma of ECommerce
2093
Expanding ECommerce into EDucation
2103
Personalization of Web Services Concepts Challenges and Solutions
2108
B2C Success at Wishlistcom
2126
EHealth DotComs Critical Success Factors
2134
Electronic WordofMouth
2143
LocationBased Services in the Mobile Communications Industry
2150
Emerging Trends
2158
Future of Small Business ECommerce
2159
Its an MWorld After All Lessons from Global Patterns of Mobile Commerce
2164
Next Generation B2B Commerce Using Software Agents
2177
ECommerce Standards Transforming Industry Practice
2200
Business Networking with Web Services Supporting the Full Life Cycle of Business Collaborations
2225
The Virtual Agency as a New Force in the Promotions Industry
2240
Classification of 3G Mobile Phone Customers
2247
The Impact of RFID Technology on a Firms Customer Capital A Prospective Analysis in the Retailing Industry
2255
France Mobile Communications and Emerging MCommerce
2271
Spreading Use of Digital Cash
2287
Web Services and B2B Collaboration
2294
Index
2302
Copyright

Other editions - View all

Electronic Commerce: Concepts, Methodologies, Tools and Applications, Volume 1
S. Ann Becker
No preview available - 2008

Common terms and phrases

activities agents allows applications approach architecture auction business model chapter commerce communication companies consumer cost create defined devices discussed distributed e-business e-commerce effective electronic electronic commerce engine enterprise environment evaluation example exchange experience factors Figure framework functions Global Group identified implementation important improve increase industry integration interaction interface International Internet involved issues Journal knowledge language ment mobile object offer operations organizations outsourcing participants payment performance presented problem protocol purchase reference relationship requirements Retrieved satisfaction seal Semantic share specific standards strategy structure supply Table tion trading transactions trust types University virtual Web services Web site wireless

Popular passages

Page 27 - June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market Directive on electronic commerce, OJEC, L178, 17/07/2000 pp.‎
Appears in 238 books from 1974-2008
Page xxxv - Diffusion is the process by which an innovation is communicated through certain channels over time among the members of a social system (Rogers, 1983, p.‎
Appears in 294 books from 1955-2008

About the author (2007)

S. Ann Becker is a research professor of computer science and management information systems and assistant dean and division director of professional development at Florida Institute of Technology. She is also the director of the National Center for Small Business Information at Florida Institute of Technology. Dr. Becker has extensive experience in teaching, research, and consulting in electronic commerce, database technologies, Web usability and accessibility, telemedicine, software engineering, and acquisition management. She has a Master of Business Administration from St. Cloud State University, and a Master of Science and Ph.D. in Information Systems from University of Maryland, College Park. Dr. Becker also has a graduate certificate in Contract Management from Florida Institute of Technology. Dr. Becker has published over 100 articles in Web usability and accessibility, telemedicine, handheld and database technologies, and software engineering. She has received funding for research from Texas Instruments, IBM Corporation, the National Science Foundation, the Jet Propulsion Laboratory, the Alzheimer?s Association, and the U.S. Agency for Healthcare Research and Quality. Dr. Becker is an associate editor for the Journal of Database Management, Journal of Electronic Commerce in Organizations, and International Journal of Cases on Electronic Commerce. Dr. Becker is also the recipient of the 2005 Joan Bixby Women?s History Award at Florida Institute of Technology and 2002-2004 Northern Arizona University Mark Layton Award for Research Excellence. [Editor]

Bibliographic information

QR code for Electronic Commerce: Concepts, Methodologies, Tools, and Applications
TitleElectronic Commerce: Concepts, Methodologies, Tools, and Applications: Concepts, Methodologies, Tools, and Applications
Contemporary research in information science and technology
IGI Global research collection
ITPro collection
Premier reference source
EditorBecker, Annie
Editionillustrated
PublisherIGI Global, 2007
ISBN1599049449, 9781599049441
Length2522 pages
  
Export CitationBiBTeX EndNote RefMan