Basic Management Skills, Volume 2Department of Health, Education, and Welfare, Public Health Service, Alcohol, Drug Abuse, and Mental Health Administration, National Institute on Drug Abuse, Division of Resource Development, Manpower and Training Branch, 1979 |
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Common terms and phrases
15 minutes 20 minutes accomplishment activities ask for questions Ask the trainees Ask trainees attitudes avoid Basic Management Skills climate setting behaviors Column concepts Conflict Manager consensus counselors decision defined develop discussion drug abuse treatment effect employee environment examine example exercise experience factors feedback feelings flipcharts Frederick Herzberg group members he/she Herzberg his/her hygiene factors icebreaker identify individual inputs interactions involved Jane Mouton leader learning LECTURE low readiness level major management function management resource Managerial Style Profile Maslow's McGregor minutes 10 minutes module motivated needs newsprint norms organization organizational outputs OVERVIEW Paul Hersey performance appraisal person planning process point and ask problems Quadrant Quadrant IV questions and comments re-form the large readiness level group relationship Resource Manual responsibility Review Robert Blake role play session she/he Show transparency Systems situation small groups specific staff members Theory Theory X Tinker Toys trainees to share
Popular passages
Page 45 - The expenditure of physical and mental effort in work is as natural as play or rest. 2. External control and the threat of punishment are not the only means for bringing about effort toward organizational objectives. Man will exercise self-direction and self-control in the service of objectives to which he is committed.
Page 48 - The average human being has an inherent dislike of work and will avoid it if he can.
Page 48 - The capacity to exercise a relatively high degree of imagination, ingenuity, and creativity in the solution of organizational problems is widely, not narrowly, distributed in the population. 6. Under the conditions of modern industrial life, the intellectual potentialities of the average human being are only partially utilized.
Page 44 - Because of this human characteristic of dislike of work, most people must be coerced, controlled, directed, threatened with punishment to get them to put forth adequate effort toward the achievement of organizational objectives. 3. The average human being prefers to be directed, wishes to avoid responsibility, has relatively little ambition, wants security above all.
Page 48 - Man will exercise self-direction and self-control in the service of objectives to which he is committed. 3. Commitment to objectives is a function of the rewards associated with their achievement. 4. The average human being learns, under proper conditions, not only to accept but to seek responsibility.
Page 12 - In most interactions, the main focus is on the content. The second ingredient, process, is concerned with what is happening between and to group members while the group is working.
Page 13 - Who supports other members' suggestions or decisions? Does this support result in the two -members deciding the topic or activity for the group? How does this affect others? • Is there any evidence of a majority pushing a decision through over other members
Page 45 - The capacity for exercising a relatively high degree of imagination, ingenuity and creativity in solving organizational problems is widely, not narrowly, distributed in the population. 6 Under the conditions of modern industrial life, the intellectual potentialities of the average human being are only partially utilized.
Page 12 - In most interactions, very little attention is paid to process, even when it is the major cause of ineffective group action. Sensitivity to group process will better enable one to diagnose group problems early and deal with them more effectively.
Page 14 - How well are members getting their ideas across? Are some members preoccupied and not listening? Are there any attempts by group members to help others clarify their ideas?